Old Mutual has come under fire after a fed-up family was forced to resort to drastic measures after it allegedly failed to pay a funeral claim.

On Tuesday night, numerous videos emerged on Twitter showing family members carrying the body of a dead family in a body bag from Old Mutual’s offices in KZN where it was dropped following the company’s alleged refusal to pay out a death benefit.

According to tweets, the policy holder roped in family members after failing to resolve the dispute with the insurance company.

The videos, which have since gone viral, sparked outrage on social media, with users slamming the embattled company over its insensitivity towards the bereaved family.

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